
Case Study - Multilingual B2C Inbound Technical Support
Founded in 2014, this leader in smart home technology specializes in advanced robotic cleaning solutions. Renowned for integrating AI and robotic technologies, it empowers users to enjoy more free time, underscoring its commitment to technological innovation in home cleanliness. It is present in over 170 countries, serving over 15 million homes worldwide.

Making Global Connections: Why Portugal Stands Out for BPO Contact Center Outsourcing
In an increasingly globalized business landscape, effective outsourcing has emerged as a pivotal strategy for companies seeking to streamline operations, optimize costs, and amplify customer engagement. Among diverse outsourcing destinations worldwide, Portugal has remarkably positioned itself as a premier choice for Business Process Outsourcing (BPO) especially for Contact Center services.